Refund policy

At AVA Té, we take pride in offering uniquely crafted, high-quality handmade jewelry made with intention and care. Your satisfaction is our priority.

- Eligibility: Items may be returned or exchanged within 14 days of delivery.
Condition: To qualify for a full refund or store credit, jewelry must be unworn and undamaged.

- Assessment: All returned items undergo a quality inspection before a refund is issued.

- Process: To initiate a return, please contact us at info@avatedesigns.com.

• Exclusions: The following items are non-refundable:
  • Custom designs, engraved pieces, and personalized orders
  • Gift cards and promotional items